Privacy and Security
Credit Card Security
Payments made online are taken via SagePay. Better Mobility Limited. will never see your bank or credit card details when you pay online.
If not paying online we will contact you to arrange payment and delivery. We do take credit card payments over the phone otherwise cash on delivery or cleared cheque prior to shipment.
Privacy Policy
The Information We Need and How We Use It
Better Mobility Limited. does not disclose buyers' information to third parties.
When you order from us or make an enquiry, we will require your name, address, e-mail address, phone number and other similar information to enable us to process your request, notify you of acceptance of orders and deliver the goods ordered.
We may, unless you tell us not to, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.
As part of our efforts to ensure that you are aware of the latest developments and offers, we would like to use this information to advise you of new products, special offers or changes to our site. If you would like to receive this information, please indicate your preference when placing your order. You may unsubscribe at any time - just click the "unsubscribe" link at the foot of any email newsletter that you receive from us.
Cookies are not used on this web shopping site.
Data collected by this site is used to:
- Take and fulfil customer orders
- Administer and enhance the site and service
- Only disclose information to third-parties for goods delivery purposes
We are committed to protecting your privacy and we comply with the Data Protection laws applicable to business in the UK. We do not disclose our customer's personal information to third parties. We do not send unsolicited e-mail's to our customers or potential customers. We only use the information we collect about you to process orders and to provide a more personalised shopping experience. We continually monitor web statistics including site usage and search engine patterns to help us develop the design and layout of our web site. This in no way affects our customer's privacy.
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Featured Products
Clearance Items
Reputable Dealer
As a reputable dealer with your needs in mind, we won't sell any items that should be properly assessed for and prescribed on-line.
Please contact one of our friendly advisors who will be happy to answer any questions, and offer a home visit on these products.
The Specialist Team at Better Mobility Limited.
Fax Orders
Ordering from a care home, or for the NHS?
We accept orders by fax and can invoice you
Secure Payments
IMPORTANT
For all transactions paid for using Visa or MasterCard Credit or Amex, there is a £1.00 handling fee up to £250.00. For transactions above this amount will be subject to a 2.5% card handling fee. This does not apply to switch, maestro, visa debit, MasterCard debit, electron, delta, or solo cards.
This charge will be added as appropriate when we process your order and will NOT show in your shopping basket, during the checkout process, or in automated emails relating to your order.
News and Articles
- Supporting Raha International
- Berkhamsted Raiders Senior Football Team
- Helium is THE active chair for achievers, providing perfect handling for optimised mobility.
- Active/Comfort/Tilt-in-Space Wheelchairs Available for Hire
- Better Mobility supply Dancing on Wheels Champion New Helium Wheelchair
- British Healthcare Trade Association Golf Tournament
- New Lightest Folding Wheelchair